TERMS & CONDITIONS

Last updated: April 2, 2026

Please read these Terms and Conditions carefully before using this Website or any services, content, or offerings made available through it.

By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Website.

1. Company Information

This Website is owned and operated by Kindred Connection (“Company,” “we,” “us,” or “our”).

For purposes of these Terms, the “Website” refers to https://www.kindredconnection.co/ and any related pages, content, forms, offerings, or services made available through or in connection with the Website.

Contact:
Email: connectwithkindra@gmail.com
Location: California, United States

2. Eligibility

By using this Website, you represent that you are at least 18 years old and legally able to enter into binding agreements.

This Website is not intended for use by minors without supervision of a parent or legal guardian, where applicable.

3. Scope of Website and Services

Kindred Connection provides services including:

  • Individual therapy

  • Coaching sessions

  • Educational and wellness-based content

  • Resources, blogs, and informational materials

All services, programs, and content are for educational, personal growth, or informational purposes only unless a separate professional agreement is in place.

4. No Professional Relationship Created by Website Use

Use of this Website does not create a therapist-client or coach-client relationship. Accessing the Website, submitting contact forms, or interacting with content does not establish a professional relationship.

A professional relationship is only created when you have a confirmed intake, consent, and agreement with Kindred Connection.

5. Not Therapy, Medical Advice, or Emergency Services

Unless explicitly agreed in a professional service agreement, content on this Website is not medical advice, mental health treatment, psychotherapy, crisis care, or legal/financial advice.

Crisis / Emergency Disclaimer

This Website is not for crisis or emergency situations. If you are in crisis, call 911, go to your nearest emergency room, or call 988 (U.S. Suicide & Crisis Lifeline).

6. Coaching and Educational Content Disclaimer

Educational, coaching, or wellness content is for informational purposes only.
Individual outcomes vary. Results are not guaranteed. Your use of content or application of exercises is your responsibility.

7. Scheduling and Booking

You cannot schedule or pay for services directly on this Website. Services are scheduled and paid through SimplePractice.

Submitting an inquiry through the Website does not guarantee acceptance as a client. Kindred Connection reserves the right to decline, reschedule, or cancel appointments for any reason, including professional or legal considerations.

8. Payments, Fees, and Cancellations

All payments are processed through SimplePractice.

  • Cancellation Policy: You must cancel at least 24 hours in advance to avoid being charged.

  • Cancellations less than 24 hours before a session or no-shows will be charged at the full session rate.

  • Payments are non-refundable once a session has occurred or materials have been provided.

By booking or attending a session, you agree to these terms.

9. Third-Party Platforms

This Website may use or link to third-party platforms (e.g., SimplePractice, email services, social media).
The Company is not responsible for third-party policies, privacy practices, or availability.

10. Intellectual Property

All Website content (text, graphics, videos, worksheets, meditations, branding, frameworks) is the property of Kindred Connection and may not be copied, distributed, or used without permission except for personal, non-commercial use.

11. Limited License

You are granted a non-exclusive, revocable license to use the Website for personal, non-commercial purposes.

You may not:

  • Copy or republish content

  • Use content commercially

  • Interfere with Website security or functionality

12. User Conduct

You agree to use the Website lawfully and respectfully. You may not:

  • Submit false, abusive, or unlawful information

  • Harass or threaten the Company or users

  • Upload harmful software or code

  • Misuse forms, inquiry channels, or content

13. Disclaimer of Warranties

The Website is provided “AS IS” and “AS AVAILABLE” without warranties.
Kindred Connection does not guarantee:

  • Uninterrupted or error-free access

  • Accuracy or completeness of content

  • Compatibility with devices or platforms

  • Security from viruses or malware

Use of the Website is at your own risk.

14. Limitation of Liability

To the maximum extent allowed by law, Kindred Connection is not liable for any indirect, incidental, or consequential damages related to:

  • Website use

  • Services, content, or offerings

  • Technical failures

  • Decisions made based on Website content

The Company’s total liability is limited to the amount paid, if any, in the 30 days preceding the claim, or $100, whichever is greater.

15. Indemnification

You agree to indemnify and hold harmless Kindred Connection from any claims, damages, or costs arising from:

  • Your use of the Website

  • Violations of these Terms

  • Misuse of content or services

  • Legal or third-party claims

16. Termination

The Company may suspend or terminate access to the Website at any time for any reason, including violations of these Terms.

Termination does not relieve you of obligations incurred prior to termination.

17. Governing Law

These Terms are governed by the laws of California, without regard to conflict of law rules.

18. Dispute Resolution

You agree to first attempt to resolve disputes informally by contacting the Company.
If unresolved, disputes may be handled in a venue consistent with California law.

19. Severability and Waiver

If any part of these Terms is invalid, the rest remain in effect.
Failure to enforce a provision does not waive the Company’s rights.

20. Changes to Terms

Kindred Connection may update these Terms at any time.
Changes take effect when posted to the Website.
Continued use of the Website constitutes acceptance of updated Terms.

21. Contact

Questions about these Terms can be sent to:
Email: connectwithkindra@gmail.com